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Secure, accessible, regionally distinctive flavors, great variety!

Zagat Gourmet Shopping - "...all appreciate the ease of ordering and navigation, as well as special services like pairing advice from sommelier Sally Camm, which makes this, the place, for artisanal treats."

Shipping and Delivery
It usually takes 24 hours to receive and process your order. Online orders will typically be shipped within 48 hrs of receipt and processing depending on product availability and time of year. We send online purchaser an e-mail to the e-mail address you provide to us on the day your order ships. We will also send tracking number and estimated time and date of delivery.

Due to the perishable nature of our products, we only ship UPS Ground to the following states: CT, RI, MA, NH, ME, VT, NY, NJ, PA, DE, MD, VA, NC, WV, SC, KY, OH, MI, IN, IL, WI, TN, GA, AL, and FL. *All other states ship UPS 2 Day Shipping for perishable items.

* We do not ship perishable items UPS Ground to the following states: California, Texas, Washington, Oregon, Montana, Utah, Arizona, Nevada and Colorado.

Please note: When shipping perishable items to Western states please select 2 day shipping to ensure product arrives in good condition. * We do not ship perishable items UPS Ground to the following states: California, Texas, Washington, Oregon, Montana, Utah, Arizona, Nevada and Colorado.

For non-perishable items purchased at our online store, we ship UPS Ground across the continental US.

Please note that all cheese orders placed on Thursday will typically ship on Monday or Tuesday the following week depending on product availability.

During November thru January and other peak periods, we may require extra time to process and deliver your order and will inform you of any unusual delays.

Artisan Made-Northeast will not assume responsibility for any incorrect addresses provided to us; delivery, return and re-delivery charges will apply. We are unable to replace cheeses that perish due to recipient's being unavailable at the time of delivery. Please note that our boxes are clearly marked "perishable" on the outside and we are not responsible for the items received but not opened.

Packaging
Your cheeses are packaged in insulated cartons, fitted with gel ice packs and cushioned with packing material to ensure quality standards.

Ordering Guidelines
Artisan Made-Northeast makes every effort to maintain the quality of our fine products. Please inspect your package immediately upon receipt. If there is any problem with your order please contact us within 24 hours of receipt. Credit will not be granted if unsatisfactory items are discarded or consumed.

Orders
Orders can be placed 24 hours a day, seven days a week via our web site. Telephone orders can be placed Tuesday - Saturday from 10am to 6pm EST. Call us at (203) 273-5821. Artisan Made-Northeast accepts the following credit cards: Mastercard, Visa, and American Express. Cash, checks or money orders are not accepted for online purchases. All prices are subject to change without notice. We do not ship C.O.D. Sales taxes will automatically be added to any applicable purchase.

Product Substitutions
Due to seasonal availability and supply limitations, we may need to substitute items within one of your gift selections to ensure freshness and timely delivery. We will always substitute with alternative ingredients of equal or greater quality and value.

Security and Privacy
All e-mail addresses and personal information (such as name, address, credit card number, etc.) are transmitted in an encrypted form for your protection. All information is collected for our use in fulfilling your online order only and is not shared with any other party.

We invite you to discover the distinct regional flavors of artisan made foods. Look for our monthly specials, "Discover the Northeast" gift boxes and experience these delicious one-of-a-kind foods.